Overview Dashboard

This dashboard shows the overall summary of the Virtual Assistant from Leena AI. Use this dashboard to get a snapshot of Virtual Assistant adoption in the company.

User Metrics Dashboard

This dashboard helps to deep dive in the Virtual Assistant usage to understand user interactions. Use this dashboard to analyse what segment of employees uses the Virtual Assistant and what is the frequency in a selected time frame.

Session Metrics Dashboard

This dashboard helps you to deep dive in the Virtual Assistant usage to understand the Virtual Assistant-user interaction patterns. Use this dashboard to analyse the behaviour of user interactions with the Virtual Assistant in the selected time frame.

Bot Performance Metrics Dashboard

This dashboard helps you deep dive in the Virtual Assistant performance and figure out areas to focus.

Queries & Interactions Dashboard

This dashboard consists of details related to the interactions and the queries from the users. It helps you to understand what are the most used features, the most searched policies, messages handled and not handled etc.