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Getting Started

Welcome to Leena AI
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AI Colleagues Studio

Getting Started
Build your first AI Colleague
Skills Mapped to an AI Colleague
Skills
Understanding AOP format
Workbench
Run history
Run Execution Details

Knowledge Management

User Guide
Implementation Guide
Integrations
Model Security

WORKFLOWS STUDIO

Understanding transactions
Create Application
Forms
Application Workflow
Reports
Versioning
Web-views/Bot views
Settings (Dashboard)
App Permissions
App Settings
- Global Constants
- Scheduled report for failed requests
App Cloning & Migration
Permissions (RBAC)
Action Node
- Time-out
- Re-try
Report Actions
- Nudge
Initiate workflow via API
Utility applications
List Views
AI-Assisted Documentation

Integrations

Google
Microsoft
ITSM
HRMS
Technology
GenAI
Communication
- Twilio
- Slack
CRM
Endpoint & Identity Management
Workplace Tools
Cloud
Compliance
- Surepass
- DocuSign
Leena AI

IT AUTOMATION

User Guide
Intune: Desktop app deployment

VIRTUAL ASSISTANT

Understanding the Interface
Key Capabilities
Channels
Related Articles

HELPDESK

Product Overview
Agent Dashboard
Ticket Details Page
Admin Settings
Key Features
Live Chat
FAQs

HELPDESK INSIGHTS

What is Helpdesk Insights?
Data Flow
Key Features
FAQs

ONBOARDING & OFFBOARDING

User Guide
Implementation Guide

ADMIN DASHBOARD

Global Settings
Dashboard User
Authentication
Channel Setup
- Slack Setup
- Google Chat Setup
Audience
Bot User
Email Templates
Letter Templates
Utilities
- Email Logs
- Audit Logs
Privacy Policy
Capability discovery
Orchestrator settings
- User feedback
Employee information Sync
- Azure AD (Entra) Integration
Employee sync via API
Configuring Office 365 Email

Analytics

Bot Analytics
Helpdesk Analytics
Searches and Filters
Exports
Custom Dashboard
Reports
Onboarding & Offboarding Analytics

NOTIFICATIONs

User Guide
FAQs

LEGACY

Workday-Beta
Engage
- Rounding Logic for Percentages
- Survey Launch Communication as per User Timezone
Adhoc Surveys
ERM
Document Management (DMS)

WORKFLOWS STUDIO
Application Workflow

Delay Node

Updated 20 days ago

Async Callback Node

Update Data Node

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