Ticket History

Users can view all tickets raised by them or where they are added as a watcher in a single place.

Tickets List Page

• Use the dashboard to understand the status for each ticket
• Users can search for a specific ticket using the search bar and filters
• The dashboard contains the category, description and date to identify tickets without opening

Ticket Details Page

• Users can also enter specific tickets to view more details, see activity and add comments
• Users also get an option to add rating for closed tickets from the same screen