Getting Started

Overview

What are AI Colleagues?

AI Colleagues are persistent, autonomous digital workers that automate complex business processes within your organization. Unlike traditional chatbots or simple automation tools, AI Colleagues represent specialized roles (like an HR Operations Specialist or IT Coordinator) with specific responsibilities, skills, and decision-making capabilities.

Key Components:

  • AI Colleagues (AICs): Digital workers with defined responsibilities
  • Agent Operating Protocols (AOPs): Structured business processes
  • Skills: Individual capabilities that can be combined to create complex workflows within AOPs
  • Workbench: Management interface for monitoring and managing scheduled triggers for AOPs

Key Concepts and Terminology

TermDefinition
AI Colleague (AIC)A persistent autonomous agent representing a digital worker with a specific job role
Agent Operating Protocol (AOP)A structured business process that defines step-by-step automation workflows
AOP ExecutorSystem that runs AOPs and manages their execution
SkillsIndividual capabilities (API calls, data processing, notifications) used within AOPs
WorkbenchDashboard for monitoring future AOP executions
Escalation ManagerDesignated person to handle exceptions for AOP executions

User Permissions:

  • AIC Admin: AIC configuration, AOP creation, Setting up schedules within Workbench
  • General User: Task participation, basic interactions via Virtual Assistant