Benefits of IT Automation

Following are the major benefits:

• Enhance employee experience: Employees can directly ask the bot queries, and the bot intelligently determines the appropriate automation to run, delivering a seamless experience. 
• Unified interface for admins: Admins can manage all automations from a single, user-friendly dashboard—no need to navigate multiple complex interfaces.
• Testing to reduce errors: Each automation undergoes thorough testing during setup to guarantee a seamless, error-free experience for end users.
• Incorporate complex business logics: Leena AI's IT automation solution allows you to embed complex business logic into automation requests, such as multi-level approvals based on user personas or creating service desk tickets in a closed state for audit purposes.
• Real time tracking: Track all requests from a single dashboard with granular status and detailed insights, providing not only visibility but also a clear understanding of the root cause in case of failures.
• Drastically reduce IT Tickets: Together, these automations can reduce IT tickets by up to 70%, allowing IT admins to focus on what truly matters and eliminating redundant tasks—ultimately saving time and cutting costs.