Mailgun setup

Mailgun setup authenticates the domains Leena AI sends email from, and registers the sender addresses used on each one.

Domain authentication is what lets receiving mail servers verify that messages genuinely come from your domain. Without it, notifications and workflow emails are far more likely to land in spam.

Where to find it

Open the Admin Console, then go to Email settings → Mailgun setup.

Adding a domain

Click Add new domain to add a domain to your Mailgun account.

FieldNotes
Add domainThe domain to authenticate, such as mail.company.com
EmailThe email address for the domain. Validated as a real address
PasswordThe password for the domain

Click Add. A confirmation appears once the domain is added.

Publishing the DNS records

Each domain in the List of domains expands to show its DNS table, listing the records to create with your DNS provider:

ColumnWhat it shows
TypeThe record type
ValueThe value to publish
ValidWhether Mailgun has validated this record
ActiveWhether the record is active

Create every record exactly as shown, then click Verify records. The page confirms the verification request was sent.

The Valid and Active columns are how you diagnose a partial setup — a domain isn't ready until every record shows as valid, and it's common for one record to propagate later than the rest.

DNS changes take time to propagate, so verifying immediately after publishing may fail even when the records are correct. Wait and verify again before assuming something is wrong.

Adding sender addresses

With the domain verified, use Add sender to register the addresses email is sent from.

View senders on a domain lists the addresses registered against it. Confirmations appear when a sender is added or deleted.

Use search to find a domain quickly once the list grows.


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