Jump to Content

Documentation Product Updates

Documentation

Jump to Content

Documentation Product Updates

Getting Started

Welcome to Leena AI
Bot & Unified Dashboard
Understanding Environments

AI Colleagues Studio

Getting Started
Build your first AI Colleague
Skills Mapped to an AI Colleague
Skills
Understanding AOP format
Guardrails
Workbench
Invoking AOPs & Skills via Virtual Assistant
Run history
Run Execution Details
Migrating AI Colleagues

Knowledge Management

User Guide
Implementation Guide
Integrations

WORKFLOWS STUDIO

Understanding transactions
Create Application
Forms
Application Workflow
Reports
Versioning
Web-views/Bot views
Settings (Dashboard)
App Permissions
App Settings
- Global Constants
- Scheduled report for failed requests
App Cloning & Migration
Permissions (RBAC)
Report Actions
- Nudge
Initiate workflow via API
Utility applications
List Views
Initiating a Workflow via Virtual Assistant
AI-Assisted Documentation

Integrations

Overview
Google
Microsoft
ITSM
HRMS
Technology
GenAI
Communication
- Twilio
- Slack
CRM
Endpoint & Identity Management
Workplace Tools
Cloud
Compliance
- Surepass
- DocuSign
Leena AI

IT AUTOMATION

User Guide
Intune: Desktop app deployment

VIRTUAL ASSISTANT

Understanding the Interface
Key Capabilities
Channels
Related Articles

HELPDESK

Product Overview
Agent Dashboard
Ticket Details Page
Admin Settings
Key Features
Live Chat
FAQs

HELPDESK INSIGHTS

What is Helpdesk Insights?
Data Flow
Key Features
FAQs

ONBOARDING & OFFBOARDING

User Guide
Implementation Guide

ADMIN DASHBOARD

Global Settings
Dashboard User
Authentication
Channel Setup
Audience
Bot User
Email Templates
Letter Templates
Utilities
- Email Logs
- Audit Logs
Privacy Policy
Capability discovery
Branding Customization
Orchestrator settings
Voice
Employee information Sync
Configuring Office 365 Email
Integrations
- Alerts

Analytics

Bot Analytics
Helpdesk Analytics
Searches and Filters
Exports
Custom Dashboard
Reports
Onboarding & Offboarding Analytics

NOTIFICATIONs

User Guide
FAQs

LEGACY

REST
Workday-Beta
Engage
- Rounding Logic for Percentages
- Survey Launch Communication as per User Timezone
Adhoc Surveys
ERM
Document Management (DMS)

Security & Privacy

Model Security

Leena LMS Training

Accessing Your Sandbox Environment
AI Colleague Center of Excellence (COE) Model

Privacy & Security

Works Council (Betriebsrat) Engagement Guide

WORKFLOWS STUDIO
Create Application

Generate Workflows with AI

This feature is currently in beta. The interface and capabilities may evolve based on feedback.

Updated about 22 hours ago

Understanding transactions

How to create a new application

Need help? [email protected]

© Leena AI. All rights reserved.