Overview

Use case

  1. Workflow builder can be used to create flows for different domains such as IT, HR etc.
  2. It is often required to grant specific permissions at an app level to specific workflow agents.
  3. For example, we need to show only specific IT applications to specific agents, who can also access reports for those applications.

How to configure permissions

  1. Workflow admin can access the 'Settings' section on the dashboard.

  2. Within the settings section, under left navigation, workflow admin can access 'Permissions' section & further configure permissions.