Welcome to Leena AI
Leena AI is an enterprise Agentic AI platform built for global organizations. Our AI Colleagues act as persistent digital workers for the back office — they understand requests, take action, and automate workflows across IT, HR, Finance, and Procurement. Every layer of the platform is built with governance, compliance, security, and auditability at its core, giving CIOs and CTOs an open, scalable architecture to develop, deploy, and manage AI Colleagues at scale.
This documentation is your complete reference for configuring, deploying, and governing Leena AI across your enterprise.
🛠 Build
Design the AI agents, automations, and knowledge that power your employee experience.
Create, configure, and manage AI Colleagues — skills, actions, knowledge access, and responses.
Automate multi-step processes with forms, approval paths, logic nodes, and integrations.
Author, version, review, and govern your enterprise knowledge base with conflict checks and dashboards.
🔌 Connect
Plug Leena AI into the enterprise systems you already run.
HR, ITSM, identity, communication, and enterprise connectors powering AI actions and data sync.
Software deployment, scripting, device commands, diagnostics, and compliance actions at the endpoint.
💬 Employee Experience
The surfaces where your employees meet Leena AI every day.
Configure the employee-facing assistant — channels, menus, widgets, behaviors, and conversation rules.
Create and schedule announcements, broadcasts, and targeted notifications across employee channels.
🎧 Service & Lifecycle
Ticketing, support, and employee lifecycle journeys — managed end to end.
Unified ticketing with agent views, SLAs, categories, automations, and employee support flows.
Ticket analytics, AI-generated clusters, automation analysis, and improvement recommendations.
Automate employee onboarding and exit journeys using tasks, checklists, workflows, and integrations.
🛡 Administer & Measure
Platform-wide governance, compliance, and performance visibility.
Updated 14 days ago